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Closing ticket without payment #66
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topcoder-archive/topcoder-platform-topcoder-x-ui#44 topcoder-archive/topcoder-platform-topcoder-x-ui#61 (Major requirement) topcoder-archive/topcoder-platform-topcoder-x-ui#42 (Major requirement) topcoder-archive/topcoder-platform-topcoder-x-ui#43 topcoder-archive/topcoder-platform-topcoder-x-ui#77 (Major requirement) topcoder-archive/topcoder-platform-topcoder-x-ui#66
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If a ticket is closed without payment, either due to the payment being removed (
[]) or the ticket not having theFix Acceptedlabel, we need to delete the Topcoder challenge that was initially created for the ticket so we don't leave a bunch of draft challenges floating around in Topcoder Direct.We should do this 24 hours after the ticket has been closed, to ensure that if the user closed the ticket by accident without setting the appropriate label, they can come back, reopen the ticket, add the label and close it again to process payment. 24 hours should be enough time to catch and rectify the mistake, if needed.
To delete a challenge, you can set the status to
Deletedin OR, so I'm assuming we can do the same through the API.The text was updated successfully, but these errors were encountered: