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Display how many hours a ticket has been assigned #44

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jmgasper opened this issue Aug 11, 2018 · 2 comments
Closed

Display how many hours a ticket has been assigned #44

jmgasper opened this issue Aug 11, 2018 · 2 comments
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enhancement New feature or request P3 Critical but non-blocking

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@jmgasper
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jmgasper commented Aug 11, 2018

Since members only have 24 hours to complete a ticket, we'd like the ability to show how long a ticket has been assigned in the UI.

UI

On the dashboard, we will add a new column to the Assigned and Ready for review tables called Hours Assigned. This will be the number of hours since the ticket was marked as Assigned. Please use a bold font for the value.

  • For tickets that are <18 hours assigned, we'll show the number of hours in green.
  • For tickets that are >18 hours assigned but less than 24 hours, we'll show the number of hours in yellow.
  • For tickets that are > 24 hours assigned, we'll show the number in red.
@jmgasper jmgasper added the enhancement New feature or request label Aug 11, 2018
@cwdcwd cwdcwd added the P3 Critical but non-blocking label Aug 13, 2018
@cwdcwd
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cwdcwd commented Aug 13, 2018

I wonder if we could run some sort of a Cron-like job and then post labels or comments?

@jmgasper
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Probably - shouldn't be hard.

jmgasper added a commit that referenced this issue Sep 21, 2018
#44
#61 (Major requirement)
#42 (Major requirement)
#43
#77 (Major requirement)
#66
jmgasper added a commit that referenced this issue Sep 25, 2018
#44
#61 (Major requirement)
#42 (Major requirement)
#43
#77 (Major requirement)
#66
@jmgasper jmgasper closed this as completed Oct 4, 2018
jmgasper added a commit that referenced this issue Oct 9, 2019
#44
#61 (Major requirement)
#42 (Major requirement)
#43
#77 (Major requirement)
#66
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Labels
enhancement New feature or request P3 Critical but non-blocking
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