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Interview is not getting cancelled/rescheduled when host cancels/reschedules the interview #579

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sdgun opened this issue Nov 25, 2021 · 12 comments
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@sdgun
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sdgun commented Nov 25, 2021

Steps
Host schedules an interview
Guest select an available time
Host cancels/reschedules the interview
Check the interview status

Interview status is still 'scheduled'(should be changed to cancelled in case of cancellation) and no emails on cancellation/rescheduling are sent too

Ex for cancellation- https://platform.topcoder-dev.com/taas/myteams/18933/positions/b64547a6-8433-42c3-9609-cbe6fef5da93/candidates/interviews

If trying to cancel/reschedule using the same link again, can see the below:
image

2021-11-25_11-23-36.mp4
@sdgun sdgun added bug Something isn't working Interview_Scheduler labels Nov 25, 2021
@sdgun sdgun changed the title Interview is not getting cancelled when host cancels the interview Interview is not getting cancelled/rescheduled when host cancels/reschedules the interview Nov 25, 2021
@sdgun sdgun added the P1 label Nov 25, 2021
@maxceem
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maxceem commented Nov 26, 2021

@sdgun this has to be fixed now. Ready for QA.

@maxceem maxceem self-assigned this Nov 26, 2021
@sdgun
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sdgun commented Nov 29, 2021

@maxceem This issue still exists, when cancelling the interview, it doesn't get canceled. When trying cancel again seeing an error. The video below shows my 2nd attempt to cancel, it didn't do anything in the first try

Interview - https://platform.topcoder-dev.com/taas/myteams/19029/positions/fc08dfdb-6255-471c-9700-ba2debe78693/candidates/interviews

JC - taasintake300

Host - taasintake1000

interview Id: 9bce2a8d-cd86-45a3-ba6a-8d5bdc7bfc60

Cancel.error.mp4

@maxceem
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maxceem commented Nov 29, 2021

@sdgun all the interviews which were scheduled previously before fixing the issue might be broken and we cannot cancel them anymore. So the only way to test the fix for this issue is to create a new interview and try to test it.

@sdgun
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sdgun commented Nov 29, 2021

@maxceem This is a new team and a new interview I created today for testing

@maxceem
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maxceem commented Nov 29, 2021

@sdgun got it. May I know if you rescheduled this interview before canceling?

Or you just scheduled it and then directly tried to cancel without rescheduling?

@sdgun
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sdgun commented Nov 29, 2021

@maxceem just scheduled it and then directly tried to cancel without rescheduling

@maxceem
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maxceem commented Nov 29, 2021

@sdgun I'm trying to reproduce it by myself using my users, but with no luck. To help me debugging it, may I ask you to repeat these steps one more time using the same users?

  • create a new Job with a different name
  • create a new Job Candidate
  • schedule interview
  • wait some time around 10 minutes (I guess you waited sometime before, right?)
  • cancel interview

@sdgun
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sdgun commented Nov 29, 2021

@maxceem I executed the above step for the same users, in the 1st interview cancellation, I waited for 10 mins and it worked, 2nd I cancelled immediately without issues right after scheduling, but the 3rd one(which I cancelled without waiting) had the same issue.

Interview: https://platform.topcoder-dev.com/taas/myteams/19029/positions/d5f777b6-14a3-4ca9-b20d-7b1f4172c2c4/candidates/interviews

2021-11-29_20-32-39.mp4

@maxceem
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maxceem commented Nov 29, 2021

Thanks a lot @sdgun this should help.

@maxceem
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maxceem commented Nov 29, 2021

@sdgun I can see that 3rd time when you've got error you clicked "cancel" button 2 times:

  • first time you clicked "cancel" button, it return success, but in reality it didn't cancel the meetings
  • the second time you clicked "cancel" button it returned error

When first time you get this error here #579 (comment). Did you click "cancel" button 2 times? Fist success and second with error? Or did it return error when you click "cancel" button the first time?

@sdgun
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sdgun commented Nov 29, 2021

@maxceem No I only clicked cancel once in first time.

@sdgun
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sdgun commented Dec 21, 2021

Verified in Dev env, this issue is fixed.

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