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Interview is not getting cancelled/rescheduled when host cancels/reschedules the interview #579
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@sdgun this has to be fixed now. Ready for QA. |
@maxceem This issue still exists, when cancelling the interview, it doesn't get canceled. When trying cancel again seeing an error. The video below shows my 2nd attempt to cancel, it didn't do anything in the first try JC - taasintake300 Host - taasintake1000 interview Id: Cancel.error.mp4 |
@sdgun all the interviews which were scheduled previously before fixing the issue might be broken and we cannot cancel them anymore. So the only way to test the fix for this issue is to create a new interview and try to test it. |
@maxceem This is a new team and a new interview I created today for testing |
@sdgun got it. May I know if you rescheduled this interview before canceling? Or you just scheduled it and then directly tried to cancel without rescheduling? |
@maxceem just scheduled it and then directly tried to cancel without rescheduling |
@sdgun I'm trying to reproduce it by myself using my users, but with no luck. To help me debugging it, may I ask you to repeat these steps one more time using the same users?
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@maxceem I executed the above step for the same users, in the 1st interview cancellation, I waited for 10 mins and it worked, 2nd I cancelled immediately without issues right after scheduling, but the 3rd one(which I cancelled without waiting) had the same issue. 2021-11-29_20-32-39.mp4 |
Thanks a lot @sdgun this should help. |
@sdgun I can see that 3rd time when you've got error you clicked "cancel" button 2 times:
When first time you get this error here #579 (comment). Did you click "cancel" button 2 times? Fist success and second with error? Or did it return error when you click "cancel" button the first time? |
@maxceem No I only clicked cancel once in first time. |
Verified in Dev env, this issue is fixed. |
Steps
Host schedules an interview
Guest select an available time
Host cancels/reschedules the interview
Check the interview status
Interview status is still 'scheduled'(should be changed to cancelled in case of cancellation) and no emails on cancellation/rescheduling are sent too
Ex for cancellation- https://platform.topcoder-dev.com/taas/myteams/18933/positions/b64547a6-8433-42c3-9609-cbe6fef5da93/candidates/interviews
If trying to cancel/reschedule using the same link again, can see the below:

2021-11-25_11-23-36.mp4
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