assistant run polling endless

[anyerqi]

Confirm this is an issue with the Python library and not an underlying OpenAI API

• This is an issue with the Python library

Describe the bug

client.beta.threads.runs.create_and_poll will run endless, when the status of run is imcomplete

the unnormal run info:

{
    "id": "run_t7khKpQ2vvQJAnO3mJcRa47Y",
    "object": "thread.run",
    "created_at": 1715252643,
    "assistant_id": "asst_7HoUHfUXf8KPJQaetjN5suKP",
    "thread_id": "thread_9JfoNfFWttmyx9GSHVi6T9Gd",
    "status": "incomplete",
    "started_at": 1715252644,
    "expires_at": null,
    "cancelled_at": null,
    "failed_at": null,
    "completed_at": 1715252648,
    "required_action": null,
    "last_error": null,
    ......
    "max_completion_tokens": null,
    "max_prompt_tokens": null,
    "truncation_strategy": {
        "type": "auto",
        "last_messages": null
    },
    "incomplete_details": {
        "reason": "max_prompt_tokens"
    },
}

To Reproduce

1. use file search tools: tools=[{"type": "file_search"}]
2. trigger the limitation of max_prompt_tokens

Code snippets

No response

OS

ubuntu

Python version

Python 3.10.12

Library version

openai v1.26.0

[rattrayalex]

Sorry to hear you're having troubles!

This sounds like an issue with the underlying OpenAI API and not the Python library, so I'm going to go ahead and close this issue.

Would you mind reposting at community.openai.com?

[nknj]

Good catch and thanks for reporting -- we'll fix this in the next SDK version very soon. 🙏

[nknj]

This has been fixed in the latest SDK version!