Skip to content

Error: 13 INTERNAL: Cannot install tool... #1352

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Closed
3 tasks done
juddidier opened this issue Aug 25, 2022 · 1 comment
Closed
3 tasks done

Error: 13 INTERNAL: Cannot install tool... #1352

juddidier opened this issue Aug 25, 2022 · 1 comment
Assignees
Labels
conclusion: duplicate Has already been submitted type: imperfection Perceived defect in any part of project

Comments

@juddidier
Copy link

Describe the problem

With certain antivirus installation of tools fails with the error e.g.:

Failed to install platform: esp32:esp32.
Error: 13 INTERNAL: Cannot install tool ... moving extracted archive to destination dir: rename xxxx\xtensa-esp32-elf yyyy\xtensa-esp32-elf-gcc\gcc8_4_0-esp-2021r2-patch3: Access is denied.

renaming a directory (in my case xtensa-esp32-elf) to a nested directory (xtensa-esp32-elf-gcc\gcc8_4_0-esp-2021r2-patch3) is blocked.

To reproduce

in my case I use mcAfee

Expected behavior

in the tool installation process manually create the parent directory (in my case xtensa-esp32-elf-gcc) and then move.

Arduino IDE version

2.0.0rc9.2

Operating system

Windows

Operating system version

10

Additional context

No response

Issue checklist

  • I searched for previous reports in the issue tracker
  • I verified the problem still occurs when using the latest nightly build
  • My report contains all necessary details
@juddidier juddidier added the type: imperfection Perceived defect in any part of project label Aug 25, 2022
@per1234
Copy link
Contributor

per1234 commented Sep 2, 2022

Hi @juddidier. Thanks for taking the time to submit an issue.

I see we have another report about this at #1307.

It is best to have only a single issue per subject so we can consolidate all relevant discussion to one place, so I'll go ahead and close this in favor of the other.

If you end up with additional information to share, feel free to comment in the other thread.

@per1234 per1234 closed this as not planned Won't fix, can't repro, duplicate, stale Sep 2, 2022
@per1234 per1234 added the conclusion: duplicate Has already been submitted label Sep 2, 2022
@per1234 per1234 self-assigned this Sep 23, 2022
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
conclusion: duplicate Has already been submitted type: imperfection Perceived defect in any part of project
Projects
None yet
Development

No branches or pull requests

2 participants