Nativescript installer fails on vanilla windows 10 - 'Unsupported platform for [email protected]'

[sjworkuid]

Tried to install Nativescript on a brand new Windows 10 machine using the WIndows Installer.
Install fails with the following error:

[3ABC:3314][2017-07-30T21:33:56]i000: Executing operation: InstallNativeScript.
[3ABC:3314][2017-07-30T21:34:34]e000: Executing operation InstallNativeScript failed.
Error: npm ERR! Windows_NT 10.0.15063
npm ERR! argv "C:\Program Files\nodejs\node.exe" "C:\Program Files\nodejs\node_modules\npm\bin\npm-cli.js" "install" "-g" "nativescript"
npm ERR! node v6.9.1
npm ERR! npm v3.10.8
npm ERR! code EBADPLATFORM
npm ERR! notsup Unsupported platform for [email protected]: wanted {"os":"darwin","arch":"any"} (current: {"os":"win32","arch":"x64"})
npm ERR! notsup Valid OS: darwin
npm ERR! notsup Valid Arch: any
npm ERR! notsup Actual OS: win32
npm ERR! notsup Actual Arch: x64

See attached full setup log. Let me know if I can help with any more information.

Hopefully someone can provide a clue on how to move ahead. Really looking forward to getting started with dev - but stuck at Step 0 for now :)

NativeScript_CLI_Setup_20170730212711.txt

[pkoleva]

Hi @sjworkuid,

Would you try upgrading to npm 3.10.10 and retry the installation. If the installator fails again could you try installing nativescript trough npm npm i -g nativescript and then run tns doctor to verify the installation was successful.

Hope one of these works for you!

[tigrenok00]

This happens to me too. Wanted to upgrade cli from 3.1.1 to 3.1.3.
Tried both suggestions here, but it did not help :(

[pkoleva]

Hi @tigrenok00,

Could you send us more details on your setup - npm and node version, OS, and the log when executing npm i - g nativescript .

Thanks!

[tigrenok00]

Windows 10
Node.js 6.9.1 (x64)

npm-debug.zip

[dtopuzov]

Hi @tigrenok00

This screens says you have [email protected], which is the problematic one.
We should check the installer and if it install [email protected] on brand new machines we should fix it.

Workaround:
Please upgrade to [email protected] or newer.

Related to #2980

[sjworkuid]

That did the trick - thx. Steps below: Completely uninstalled Node and npm: - Uninstall Node.js (select Uninstall, not the Repair option). - Go into %programfiles%\nodejs and delete the entire folder. - Delete %appdata%\npm and %appdata%\npm-cache. - Edit your PATH and remove everything that references npm (to do so, hit "Start" and search for "Environment Variables"). Reinstall latest node and npm from: https://nodejs.org/en/download/ After install: node v6.11.2 npm 3.10.10 Restarted the nativescript win installer - finished successfully! Thanks.

…

On Tue, Aug 1, 2017 at 1:53 PM, dtopuzov ***@***.***> wrote: Hi @tigrenok00 <https://github.com/tigrenok00> This screens says you have ***@***.***, which is the problematic one. Please upgrade to ***@***.*** or newer. Related to #2980 <#2980> — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#3019 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AMEGDASI3VWKFggfi2tiL8bJXbQkjW0jks5sT5BcgaJpZM4On9GY> .

[dtopuzov]

We will provide updated version of Windows installer next week that should resolve the issue.

[tigrenok00]

Thanks for the steps, I will try them in this sequence. What I did before was just updating the npm to 3.10.10 but it still used the previous version for the installation somehow.

[dtopuzov]

@tigrenok00 @sjworkuid We released new version of Windows Installer that should fix the issue (now we install [email protected]).

[mesterum]

npm i -g npm just helped me upgrade my npm.