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Cancel interview doesn't work - Interview is not getting canceled and no emails sent #690

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sdgun opened this issue Apr 3, 2022 · 3 comments
Closed

Cancel interview doesn't work - Interview is not getting canceled and no emails sent #690

sdgun opened this issue Apr 3, 2022 · 3 comments
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@LieutenantRoger
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Interview-Scheduler P0 Prod Env QA Pass in Prod

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@sdgun
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sdgun commented Apr 3, 2022

Steps
Cancel any scheduled interview from customer user or candidate
Check the interview status in TAAS Team and check the email notification is received

Interview status still shown as scheduling and no emails sent on cancellation

Ex team: https://platform.topcoder.com/taas/myteams/30744
@SathyaJayabal
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cc @lakshmiathreya

This was referenced Apr 4, 2022
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@LieutenantRoger
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Let's add some key logs to PROD env and trouble shooting this issue further

@SathyaJayabal
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This is fixed on prod. Interview is getting cancelled and cancellation email received.
Screenshot 2022-04-11 at 6 51 45 PM
Screenshot 2022-04-11 at 6 54 07 PM

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Interview-Scheduler P0 Prod Env QA Pass in Prod
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@LieutenantRoger @sdgun @SathyaJayabal