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sync_remote_repositories finished with success: true, but repositories list is empty in UI #8553

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astrojuanlu opened this issue Oct 3, 2021 · 4 comments

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@astrojuanlu
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My list of repositories appears as empty in the UI:

Screenshot 2021-10-02 at 12-33-46 Import a Remote Repository Read the Docs

I just checked that

  • the sync_remote_repositories corresponding to the last time I refreshed appears as {"finished":true,"success":true},
  • the https://readthedocs.org/api/v2/remote/repo/ GET request fails with 502 after ~30 seconds.

I tried locating a similar issue and found #5441, which was already fixed by #5451, so I'm not sure if it's the same problem or not.

@humitos
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humitos commented Oct 4, 2021

I just tested this with my own account and it worked properly. We may need to check with your username in the database and see why it may be failing.

Another test would be to trigger the task from inside the Django shell and check if it fails with a known exception. Note that I haven't found anything on Sentry, tho.

I also noted that you belong to conda-forge organization in GitHub, which have hundred of repositories. As Read the Docs reads all of them it takes some considerable time and it may be reaching a timeout. I think we already had a similar problem in other issues.

@astrojuanlu
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Clicking on my personal organization and then hitting "refresh" immediately brought a list of repositories again. I know that this will be fixed in the new templates, so I'm looking forward to seeing it fixed... it might be affecting lots of our scientific users.

@humitos
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humitos commented Oct 27, 2021

Is there anything actionable in this issue or we can close it?

@humitos humitos added the Needed: more information A reply from issue author is required label Oct 27, 2021
@astrojuanlu
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I understand that our policy with UI/UX issues is to close them because they will be fixed in the new UI. So I'll proceed and close it.

@no-response no-response bot removed the Needed: more information A reply from issue author is required label Oct 27, 2021
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