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monicacecilia opened this issue Jun 29, 2017 · 12 comments
Closed

Builds for the past three days seem to fail #2984

monicacecilia opened this issue Jun 29, 2017 · 12 comments
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@monicacecilia
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monicacecilia commented Jun 29, 2017 •
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Expected Result

I hoped to see the usual display for all documentation. That is, the web page with black / blue / white backgrounds, browsable content with index table on the left, etc. For an example, see this other project of ours (screenshot):

screen shot 2017-06-29 at 4 55 30 pm

Actual Result

Instead, all I I see is an old-timey HTML page (without formatting) and with broken links for a number of files, for example these URLs:
http://go-ontology.readthedocs.io/en/latest/DailyWorkflow.html#commit
http://go-ontology.readthedocs.io/en/latest/Configs.html

Examples:
screen shot 2017-06-29 at 4 56 21 pm

screen shot 2017-06-29 at 4 56 37 pm
@marcelstoer
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Your build says it completed successfully yet it didn't. So this is the exact opposite of #2982.

@cmungall
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cmungall commented Jul 5, 2017

@marcelstoer - I'm not quite following. I don't see any failed builds here: https://readthedocs.org/projects/go-ontology/builds/

@monicacecilia
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@cmungall I may be the source of confusion: the builds have the label saying they are "passing", but something must be broke and thus I wrote in the issue that builds 'seem to fail', for lack of better description.

Even if builds are 'passing', the documentation display is still wrong. And I'm out of options to update from the Admin panel. I'm also a little surprised that it has been 6 days and we have not heard back from RTD friends; I am hoping it's because #2981 is probably still taking most of their attention.

@cmungall
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Unfortunately it's been another 3 weeks, and http://go-ontology.readthedocs.io/ is still not building as expected

@monicacecilia
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I burned http://go-ontology.readthedocs.io/ and created http://ontologydocs.readthedocs.io/en/latest/ instead. Error persists and it is not building as expected. Also getting the sense that I am sending messages to the void here? :(

@marcelstoer
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http://ontologydocs.readthedocs.io/en/latest/ makes a request to

https://readthedocs.org/api/v2/footer_html/?callback=jQuery2030396509873724028_1501870083137&theme=sphinx_rtd_theme&format=jsonp&_=1501870083138

which fails with HTTP 404. I guess that's why loading the rest of the page i.e. all CSS artifacts is then aborted and you get the "unstylish" look.

@agjohnson is that an obvious problem you've seen before?

@cmungall
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cmungall commented Aug 4, 2017

not sure if this helps, but it looks like there is a giant blank spot in the head section of the HTML


<head>
--
  | <meta charset="utf-8">
  |  
  | <meta name="viewport" content="width=device-width, initial-scale=1.0">
  |  
  | <title>go-ontology 0.5 documentation</title>
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  |  
  | <link rel="index" title="Index"
  | href="genindex.html"/>
  | <link rel="search" title="Search" href="search.html"/>
  | <link rel="top" title="None" href="index.html#document-index"/>
  |  
  |  
  | <script src="_static/js/modernizr.min.js"></script>
  |  
  | </head>

@marcelstoer
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Oh, that'd be a more logical explanation why CSS artifacts are not loaded 🙁

@monicacecilia
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monicacecilia commented Aug 4, 2017 •
edited
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Thanks for your help @marcelstoer and @cmungall.

I changed the theme from 'default' to 'alabaster' in my configuration, and that blank space at the top went away.

<head>
--
  | <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  |  
  | <title>GO Ontology 0.5 documentation</title>
  |  
  | <link rel="stylesheet" href="_static/alabaster.css" type="text/css" />
  | <link rel="stylesheet" href="_static/pygments.css" type="text/css" />
  |  
  | <script type="text/javascript">
  | var DOCUMENTATION_OPTIONS = {
  | URL_ROOT:    './',
  | VERSION:     '0.5',
  | COLLAPSE_INDEX: false,
  | FILE_SUFFIX: '.html',
  | HAS_SOURCE:  true,
  | SOURCELINK_SUFFIX: '.txt'
  | };
  | </script>
  | <script type="text/javascript" src="https://media.readthedocs.org/javascript/jquery/jquery-2.0.3.min.js"></script>
  | <script type="text/javascript" src="https://media.readthedocs.org/javascript/jquery/jquery-migrate-1.2.1.min.js"></script>
  | <script type="text/javascript" src="https://media.readthedocs.org/javascript/underscore.js"></script>
  | <script type="text/javascript" src="https://media.readthedocs.org/javascript/doctools.js"></script>
  | <script type="text/javascript" src="https://media.readthedocs.org/javascript/readthedocs-doc-embed.js"></script>
  | <link rel="index" title="Index" href="genindex.html" />
  | <link rel="search" title="Search" href="search.html" />
  |  
  | <link rel="stylesheet" href="_static/custom.css" type="text/css" />
  |  
  |  
  | <meta name="viewport" content="width=device-width, initial-scale=0.9, maximum-scale=0.9" />
  |  
  | </head>

Improvements to styling on the documentation pages are visible at ontologydocs.readthedocs.io/en/latest/
http://go-ontology.readthedocs.io/en/latest/ <-- restored this.

The reason behind that 404 with the default theme may remain a mystery.

@stsewd stsewd added the Support Support question label May 10, 2018
@stsewd
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stsewd commented May 10, 2018

@monicacecilia Hi, I can see that your docs look good now, are you still having this issue?

@stsewd stsewd added the Needed: more information A reply from issue author is required label May 10, 2018
@monicacecilia
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@stsewd yep. it seems to be working now. this can be closed. cheers.

@stsewd
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stsewd commented May 10, 2018

@monicacecilia thanks for the update!

@stsewd stsewd closed this as completed May 10, 2018
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