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Build stuck in installing for 2 weeks 2 days. #2535

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Einstein42 opened this issue Dec 1, 2016 · 3 comments
Closed

Build stuck in installing for 2 weeks 2 days. #2535

Einstein42 opened this issue Dec 1, 2016 · 3 comments
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Operations Operations or server issue

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@Einstein42
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Expected Result

Completed build of documents

Actual Result

Completed, docs will build but not update for new versions.
Above build url, stuck in 'installing' for 2 weeks 2 days.
@humitos
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humitos commented Mar 2, 2017

Related to #2407

@humitos humitos added the Operations Operations or server issue label Mar 9, 2017
@humitos
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humitos commented Mar 9, 2017

I'm marking this as Operations since we need access to the servers log to see what happened and try to attack the main reason.

@humitos humitos added Needed: more information A reply from issue author is required and removed Needed: more information A reply from issue author is required labels Mar 9, 2017
@ericholscher
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This is a bug that we have, when a process gets killed uncleanly, the build state never gets re-updated. It is a known issue, so I'm going to close this specific issue, and hopefully we'll fix it soon.

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@ericholscher @humitos @Einstein42