diff --git a/config.yaml b/config.yaml
index 0fa94f86f8..ebbebc26f4 100644
--- a/config.yaml
+++ b/config.yaml
@@ -108,7 +108,7 @@ languages:
- text: Code of conduct
link: /code-of-conduct
- text: Get help
- link: /help
+ link: /gethelp
- text: Contribute
link: /contribute
column3:
@@ -172,7 +172,7 @@ languages:
- text: Code of conduct
link: /nl/code-of-conduct
- text: Get help
- link: /nl/help
+ link: /nl/gethelp
- text: Contribute
link: /nl/contribute
column3:
diff --git a/content/en/community.md b/content/en/community.md
index 52d62f530e..7ea8d961b1 100644
--- a/content/en/community.md
+++ b/content/en/community.md
@@ -7,15 +7,23 @@ NumPy is a community-driven open source project developed by a very diverse grou
We offer several communication channels to learn, share your knowledge and connect with others within the NumPy community.
+
## Participate online
-### [NumPy mailing list](https://mail.python.org/mailman/listinfo/numpy-discussion)
+The following are ways to engage directly with the NumPy project and community.
+_Please note that we encourage users and community members to support each other
+for usage questions - see [Get Help](/gethelp)._
-The main forum for longer-form discussions, like adding new features to NumPy, making changes to the NumPy Roadmap, and all kinds of project-wide decision making.
+### [NumPy mailing list](https://mail.python.org/mailman/listinfo/numpy-discussion)
+
+This list is the main forum for longer-form discussions, like adding new features to NumPy, making changes to the NumPy Roadmap, and all kinds of project-wide decision making.
Announcements about NumPy, such as for releases, developer meetings, sprints or
conference talks are also made on this list.
+On this list please use bottom posting, reply to the list (rather than to
+another sender), and don't reply to digests. A searchable archive of this lists
+is available [here](http://numpy-discussion.10968.n7.nabble.com/).
***
@@ -29,31 +37,14 @@ _Please note that GitHub is not the right place to report a security vulnerabili
***
-### [StackOverflow](http://stackoverflow.com/questions/tagged/numpy)
-
-A place for asking *usage* questions, e.g. "How do I do X in NumPy?” Please use the `#numpy` tag.
-
-
-***
-
-### [Reddit](https://www.reddit.com/r/Numpy/)
-
-Another place for asking usage questions.
-
-
-***
-
-### [Gitter](https://gitter.im/numpy/numpy)
-
-A real-time chat room where users and community members help each other.
-
-
-***
-
-### [Slack](numpy-team.slack.com)
+### [Slack](https://numpy-team.slack.com)
A real-time chat room to ask questions about _contributing_ to NumPy.
-
+This is a private space, specifically meant for people who are hesitant to
+bring up their questions or ideas on a large public mailing list or on GitHub.
+Please see
+[here](https://numpy.org/devdocs/dev/index.html#contributing-to-numpy) for more
+details and how to get an invite.
## Study Groups and Meetups
diff --git a/content/en/gethelp.md b/content/en/gethelp.md
index e72cc2ef9d..9f38ca61af 100644
--- a/content/en/gethelp.md
+++ b/content/en/gethelp.md
@@ -2,24 +2,41 @@
title: Get Help
sidebar: false
---
-# Get Help
-### Technical Questions
+User questions are best asked on a public community site. The largest such site
+is Stack Overflow. There are also smaller active groups of users that ask and
+answer questions on IRC, Gitter, and Reddit.
-Have a question or hit a snag? Find answers and get support from the NumPy community.
+These forums are not moderated by the NumPy team at the moment (we wish we
+could, the volume is just a little overwhelming!). We encourage everyone to
+engage patiently and respectfully in all these forums, in the spirit of the
+[NumPy Code of Conduct](/code-of-conduct).
-#### [StackOverflow](http://stackoverflow.com/questions/tagged/numpy)
+_For NumPy development related matters (e.g. bug reports), please
+see [Community](/community)._
-#### [Reddit](https://www.reddit.com/r/Numpy/)
+### [StackOverflow](http://stackoverflow.com/questions/tagged/numpy)
+A forum for asking usage questions, e.g. "How do I do X in NumPy?”. Please use the `#numpy` tag.
-#### [Gitter](https://gitter.im/numpy/numpy)
+***
-****
-### Bug Reports and Feature Requests
+### [Reddit](https://www.reddit.com/r/Numpy/)
-#### [GitHub](github.com/numpy/numpy/issues)
-To report bugs or make feature requests, file an issue selecting the most relevant repository.
+Another forum for asking usage questions.
+***
+
+### [Gitter](https://gitter.im/numpy/numpy)
+
+A real-time chat room where users and community members help each other.
+
+***
+
+### [IRC](https://webchat.freenode.net/?channels=%23numpy)
+
+Another real-time chat room where users and community members help each other.
+
+***
diff --git a/layouts/partials/single/content.html b/layouts/partials/single/content.html
index f8f3e67a14..4ab717f147 100644
--- a/layouts/partials/single/content.html
+++ b/layouts/partials/single/content.html
@@ -3,7 +3,7 @@
Shortcuts