Update issue templates (#617)

* Update issue templates

* update content

Author: lahirumaramba

ISSUE_TEMPLATE.md renamed to .github/ISSUE_TEMPLATE/bug_report.md

@@ -1,3 +1,17 @@
+---
+name: Bug report
+about: Create a report to help us improve
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+---
+**Thank you for submitting your issue. We are operating at reduced capacity from Dec 17 2021 to Jan 4 2022. Please expect delayed responses. For more urgent requests please reach us via our support channels https://firebase.google.com/support**
+
+---
+
 ### [READ] Step 1: Are you in the right place?
 
   * For issues or feature requests related to __the code in this repository__

.github/ISSUE_TEMPLATE/feature_request.md

@@ -0,0 +1,20 @@
+---
+name: Feature request
+about: Suggest an idea for this project
+title: '[FR]'
+labels: 'type: feature request'
+assignees: ''
+
+---
+
+**Is your feature request related to a problem? Please describe.**
+A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+
+**Describe the solution you'd like**
+A clear and concise description of what you want to happen.
+
+**Describe alternatives you've considered**
+A clear and concise description of any alternative solutions or features you've considered.
+
+**Additional context**
+Add any other context or screenshots about the feature request here.