Add and delete images, update support.md

Author: karan925

docs/about/images/cr_support_help.png

@@ -24,70 +24,76 @@ image: "/preview_meta.jpg"
 
 This section covers the plans, pricing, and subscription management of CodeRabbit.
 
-### **Understanding Your Options**
+## **Understanding Your Options**
 
--   **Transparent Pricing**: CodeRabbit offers a per-seat pricing model that scales with your team size, ensuring you pay for what you need.
--   **7-Day Free Trial**: All plans start with a generous 7-day free trial for CodeRabbit Pro for the entire organization, ensuring a commitment-free experience
--   **No Credit Card Required**: You won't need a credit card to start your free trial.
--   **CodeRabbit Seats**
-    Every developer who submits a pull request is counted as a separate seat. Seats can be purchased for all or for a limited number of developers.
+- **Transparent Pricing**: CodeRabbit offers a per-seat pricing model that scales with your team size, ensuring you pay for what you need.
+- **7-Day Free Trial**: All plans start with a generous 7-day free trial for CodeRabbit Pro for the entire organization, ensuring a commitment-free experience
+- **No Credit Card Required**: You won't need a credit card to start your free trial.
+- **CodeRabbit Seats**
+  Every developer who submits a pull request is counted as a separate seat. Seats can be purchased for all or for a limited number of developers.
 
-### 1. Pro Plan
+---
+
+## **Pro Plan**
 
-### Features:
+### Features
 
--   This plan begins with a 7-day free trial, with no credit card required.
--   Summarization of pull requests.
--   Includes line-by-line reviews of all changes in the Pull Request
--   Ability to have conversations with CodeRabbit bot.
--   Reviews on unlimited public and private repositories within the organization.
+- This plan begins with a 7-day free trial, with no credit card required.
+- Summarization of pull requests.
+- Includes line-by-line reviews of all changes in the Pull Request
+- Ability to have conversations with CodeRabbit bot.
+- Reviews on unlimited public and private repositories within the organization.
 
-### Pricing:
+### Pricing
 
--   Monthly: $15 per month.
--   Annual: $12 per month billed annually, with a 20% discount.
+- Monthly: $15 per month.
+- Annual: $12 per month billed annually, with a 20% discount.
 
-### Billing:
+### Billing
 
--   Billed per participating developer.
+- Billed per participating developer.
 
-### Usage Limits:
+### Usage Limits
 
 These are the hourly usage limits for each developer per repository:
 
--   Number of files reviewed per hour: 100 Files
--   Number of reviews per hour (includes incremental reviews): 9
--   Number of conversations per hour: 50
+- Number of files reviewed per hour: 100 Files
+- Number of reviews per hour (includes incremental reviews): 9
+- Number of conversations per hour: 50
+
+---
+
+## **Free Plan**
 
-### 2. Free Plan
+### Features
 
-### Features:
+- Starts with a 7-day free trial of the Pro plan.
+- unlimited access on both public and private repositories.
+- Summarization pull requests on private repositories.
+- Reviews pull requests on public repositories.
 
--   Starts with a 7-day free trial of the Pro plan.
--   unlimited access on both public and private repositories.
--   Summarization pull requests on private repositories.
--   Reviews pull requests on public repositories.
+### Pricing
 
-### Pricing:
+- $0 per month.
 
--   $0 per month.
+### Billing
 
-### Billing:
+- Free forever, no credit card required.
 
--   Free forever, no credit card required.
+---
 
-### **Subscription Management**
+## **Subscription Management**
 
-### 1. Pro Plan
+### Pro Plan
 
--   GitHub/GitLab organization owners can purchase or make changes to the subscription.
--   You can choose to manually purchase seats and assign them to developers, or have them assigned automatically as developers create pull requests.
--   During the trial period, seat assignment is automatic, but the number of seats can be adjusted when purchasing the subscription.
+- GitHub/GitLab organization owners can purchase or make changes to the subscription.
+- You can choose to manually purchase seats and assign them to developers, or have them assigned automatically as developers create pull requests.
+- During the trial period, seat assignment is automatic, but the number of seats can be adjusted when purchasing the subscription.
 
 ![Untitled](./images/pricing.png)
 
-### 2. Free Plan
+### Free Plan
 
--   Seats are assigned to new developers immediately
+- Seats are assigned to new developers immediately
 
 ![Untitled](./images/pricing2.png)

docs/about/images/cr_support_orgs.png

@@ -10,11 +10,13 @@ image: "/preview_meta.jpg"
   <meta name="title" content="CodeRabbit: AI-powered Code Reviews" />
   <meta name="description" content="Accelerate Code Reviews with AI" />
 
-  <meta property="og:type" content="website" />
-  <meta property="og:url" content="https://coderabbit.ai/" />
-  <meta property="og:title" content="CodeRabbit: AI-powered Code Reviews" />
-  <meta property="og:description" content="Accelerate Code Reviews with AI" />
-  <meta property="og:image" content="/preview_meta.jpg" />
+{" "}
+
+<meta property="og:type" content="website" />
+<meta property="og:url" content="https://coderabbit.ai/" />
+<meta property="og:title" content="CodeRabbit: AI-powered Code Reviews" />
+<meta property="og:description" content="Accelerate Code Reviews with AI" />
+<meta property="og:image" content="/preview_meta.jpg" />
 
   <meta name="twitter:image" content="https://coderabbit.ai/preview_meta.jpg" />
   <meta name="twitter:card" content="summary_large_image" />
@@ -28,49 +30,49 @@ Welcome to CodeRabbit's Support! Please refer this section if you encounter any
 
 These are the most common questions our support team receives, and you might find an answer here
 
-### 1. Can I switch between different organizations on CodeRabbit?
+### Can I switch between different organizations on CodeRabbit?
 
 Yes, you can switch between different organizations on CodeRabbit. To do so, click on the organization name in the top right corner of the CodeRabbit UI.
 
-![Switch Organizations](./images/help3.png)
+<div align="center">![Switch Organizations](./images/cr_support_orgs.png)</div>
 
-### 2. Can CodeRabbit subscription be used across multiple organizations?
+### Can CodeRabbit subscription be used across multiple organizations?
 
 Subscription seat are tied to the specific GitHub/GitLab organization under which they are purchased and cannot be used under another organization.
 
-### 3. Can CodeRabbit review my existing PRs after integrating it?
+### Can CodeRabbit review my existing PRs after integrating it?
 
 CodeRabbit would by default only review new PRs or existing PRs which have a new commits after the app is installed.
 You can however use @coderabbitai review command on the PR to trigger a review of existing PRs.
 
-### 4. Who can add the repositories on CodeRabbit?
+### Who can add the repositories on CodeRabbit?
 
 You need to be GitHub/GitLab admin to add the repositories.
 
-### 5. Do I need own OpenAI key with CodeRabbit Pro?
+### Do I need own OpenAI key with CodeRabbit Pro?
 
 OpenAI cost is part of the subscription.There is no additional cost for OpenAI.
 
-### 6. What is the difference between CodeRabbit OSS ai-pr-reviewer and CodeRabbit Pro ?
+### What is the difference between CodeRabbit OSS ai-pr-reviewer and CodeRabbit Pro ?
 
 ai-pr-reviewer is our Open Source Software (OSS) for pull request reviews. With CodeRabbit OSS, you need your own OpenAI key, and you will incur OpenAI costs.
 On the other hand, with a CodeRabbit Pro subscription, the OpenAI cost is included. Additionally, CodeRabbit Pro offers advanced prompts and superior noise reduction features, which are not present in CodeRabbit OSS.
 
-### 7. Can I use both CodeRabbit OSS and CodeRabbit Pro together ?
+### Can I use both CodeRabbit OSS and CodeRabbit Pro together ?
 
 You can, but this will result in duplicate reviews. We suggest you use only one of the two.
 
-### Explore More
-
-To see more common issues faced by CodeRabbit users, visit our FAQ section for detailed answers and solutions to frequently encountered problems.
-
 ### **Opening a Support Ticket**
 
 To get assistance from our support team, open a ticket using the help icon on the CodeRabbit UI:
 
 Complete the support ticket by providing your name, email, a description of your issue, and attaching any necessary files. If you are reporting a bug , please provide the GitHub or GitLab organization name.
 
-![Open a Ticket](./images/help2.png)
+![Open a Ticket](./images/cr_support_help.png)
+
+### Explore More
+
+To see more common issues faced by CodeRabbit users, visit our FAQ section for detailed answers and solutions to frequently encountered problems.
 
 ### **Community Collaboration**