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‎doc_source/AWS_Connect.md

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# Amazon Connect resource type reference<a name="AWS_Connect"></a>
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**Resource types**
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+ [AWS::Connect::ApprovedOrigin](aws-resource-connect-approvedorigin.md)
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+ [AWS::Connect::ContactFlow](aws-resource-connect-contactflow.md)
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+ [AWS::Connect::ContactFlowModule](aws-resource-connect-contactflowmodule.md)
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+ [AWS::Connect::HoursOfOperation](aws-resource-connect-hoursofoperation.md)
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+ [AWS::Connect::Instance](aws-resource-connect-instance.md)
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+ [AWS::Connect::InstanceStorageConfig](aws-resource-connect-instancestorageconfig.md)
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+ [AWS::Connect::IntegrationAssociation](aws-resource-connect-integrationassociation.md)
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+ [AWS::Connect::PhoneNumber](aws-resource-connect-phonenumber.md)
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+ [AWS::Connect::QuickConnect](aws-resource-connect-quickconnect.md)
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+ [AWS::Connect::Rule](aws-resource-connect-rule.md)
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+ [AWS::Connect::SecurityKey](aws-resource-connect-securitykey.md)
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+ [AWS::Connect::TaskTemplate](aws-resource-connect-tasktemplate.md)
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+ [AWS::Connect::User](aws-resource-connect-user.md)
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+ [AWS::Connect::UserHierarchyGroup](aws-resource-connect-userhierarchygroup.md)

‎doc_source/aws-properties-connect-instance-attributes.md

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# AWS::Connect::Instance Attributes<a name="aws-properties-connect-instance-attributes"></a>
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*This is a preview release for Amazon Connect\. It is subject to change\.*
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## Syntax<a name="aws-properties-connect-instance-attributes-syntax"></a>
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To declare this entity in your AWS CloudFormation template, use the following syntax:
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### JSON<a name="aws-properties-connect-instance-attributes-syntax.json"></a>
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```
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{
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"[AutoResolveBestVoices](#cfn-connect-instance-attributes-autoresolvebestvoices)" : Boolean,
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"[ContactflowLogs](#cfn-connect-instance-attributes-contactflowlogs)" : Boolean,
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"[ContactLens](#cfn-connect-instance-attributes-contactlens)" : Boolean,
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"[EarlyMedia](#cfn-connect-instance-attributes-earlymedia)" : Boolean,
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"[InboundCalls](#cfn-connect-instance-attributes-inboundcalls)" : Boolean,
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"[OutboundCalls](#cfn-connect-instance-attributes-outboundcalls)" : Boolean,
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"[UseCustomTTSVoices](#cfn-connect-instance-attributes-usecustomttsvoices)" : Boolean
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}
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```
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### YAML<a name="aws-properties-connect-instance-attributes-syntax.yaml"></a>
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```
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[AutoResolveBestVoices](#cfn-connect-instance-attributes-autoresolvebestvoices): Boolean
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[ContactflowLogs](#cfn-connect-instance-attributes-contactflowlogs): Boolean
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[ContactLens](#cfn-connect-instance-attributes-contactlens): Boolean
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[EarlyMedia](#cfn-connect-instance-attributes-earlymedia): Boolean
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[InboundCalls](#cfn-connect-instance-attributes-inboundcalls): Boolean
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[OutboundCalls](#cfn-connect-instance-attributes-outboundcalls): Boolean
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[UseCustomTTSVoices](#cfn-connect-instance-attributes-usecustomttsvoices): Boolean
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```
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## Properties<a name="aws-properties-connect-instance-attributes-properties"></a>
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`AutoResolveBestVoices` <a name="cfn-connect-instance-attributes-autoresolvebestvoices"></a>
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*Required*: No
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*Type*: Boolean
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`ContactflowLogs` <a name="cfn-connect-instance-attributes-contactflowlogs"></a>
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*Required*: No
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*Type*: Boolean
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`ContactLens` <a name="cfn-connect-instance-attributes-contactlens"></a>
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*Required*: No
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*Type*: Boolean
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`EarlyMedia` <a name="cfn-connect-instance-attributes-earlymedia"></a>
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*Required*: No
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*Type*: Boolean
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`InboundCalls` <a name="cfn-connect-instance-attributes-inboundcalls"></a>
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*Required*: Yes
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*Type*: Boolean
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`OutboundCalls` <a name="cfn-connect-instance-attributes-outboundcalls"></a>
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*Required*: Yes
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*Type*: Boolean
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`UseCustomTTSVoices` <a name="cfn-connect-instance-attributes-usecustomttsvoices"></a>
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*Required*: No
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*Type*: Boolean
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)

‎doc_source/aws-properties-connect-instancestorageconfig-encryptionconfig.md

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# AWS::Connect::InstanceStorageConfig EncryptionConfig<a name="aws-properties-connect-instancestorageconfig-encryptionconfig"></a>
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The encryption configuration\.
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## Syntax<a name="aws-properties-connect-instancestorageconfig-encryptionconfig-syntax"></a>
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To declare this entity in your AWS CloudFormation template, use the following syntax:
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### JSON<a name="aws-properties-connect-instancestorageconfig-encryptionconfig-syntax.json"></a>
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```
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{
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"[EncryptionType](#cfn-connect-instancestorageconfig-encryptionconfig-encryptiontype)" : String,
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"[KeyId](#cfn-connect-instancestorageconfig-encryptionconfig-keyid)" : String
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}
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```
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### YAML<a name="aws-properties-connect-instancestorageconfig-encryptionconfig-syntax.yaml"></a>
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```
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[EncryptionType](#cfn-connect-instancestorageconfig-encryptionconfig-encryptiontype): String
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[KeyId](#cfn-connect-instancestorageconfig-encryptionconfig-keyid): String
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```
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## Properties<a name="aws-properties-connect-instancestorageconfig-encryptionconfig-properties"></a>
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`EncryptionType` <a name="cfn-connect-instancestorageconfig-encryptionconfig-encryptiontype"></a>
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The type of encryption\.
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*Required*: Yes
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*Type*: String
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*Allowed values*: `KMS`
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`KeyId` <a name="cfn-connect-instancestorageconfig-encryptionconfig-keyid"></a>
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The full ARN of the encryption key\.
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Be sure to provide the full ARN of the encryption key, not just the ID\.
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*Required*: Yes
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*Type*: String
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*Minimum*: `1`
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*Maximum*: `128`
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)

‎doc_source/aws-properties-connect-instancestorageconfig-kinesisfirehoseconfig.md

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# AWS::Connect::InstanceStorageConfig KinesisFirehoseConfig<a name="aws-properties-connect-instancestorageconfig-kinesisfirehoseconfig"></a>
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Configuration information of a Kinesis Data Firehose delivery stream\.
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## Syntax<a name="aws-properties-connect-instancestorageconfig-kinesisfirehoseconfig-syntax"></a>
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To declare this entity in your AWS CloudFormation template, use the following syntax:
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### JSON<a name="aws-properties-connect-instancestorageconfig-kinesisfirehoseconfig-syntax.json"></a>
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```
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{
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"[FirehoseArn](#cfn-connect-instancestorageconfig-kinesisfirehoseconfig-firehosearn)" : String
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}
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```
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### YAML<a name="aws-properties-connect-instancestorageconfig-kinesisfirehoseconfig-syntax.yaml"></a>
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```
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[FirehoseArn](#cfn-connect-instancestorageconfig-kinesisfirehoseconfig-firehosearn): String
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```
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## Properties<a name="aws-properties-connect-instancestorageconfig-kinesisfirehoseconfig-properties"></a>
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`FirehoseArn` <a name="cfn-connect-instancestorageconfig-kinesisfirehoseconfig-firehosearn"></a>
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The Amazon Resource Name \(ARN\) of the delivery stream\.
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*Required*: Yes
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*Type*: String
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)

‎doc_source/aws-properties-connect-instancestorageconfig-kinesisstreamconfig.md

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# AWS::Connect::InstanceStorageConfig KinesisStreamConfig<a name="aws-properties-connect-instancestorageconfig-kinesisstreamconfig"></a>
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Configuration information of a Kinesis data stream\.
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## Syntax<a name="aws-properties-connect-instancestorageconfig-kinesisstreamconfig-syntax"></a>
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To declare this entity in your AWS CloudFormation template, use the following syntax:
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### JSON<a name="aws-properties-connect-instancestorageconfig-kinesisstreamconfig-syntax.json"></a>
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```
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{
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"[StreamArn](#cfn-connect-instancestorageconfig-kinesisstreamconfig-streamarn)" : String
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}
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```
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### YAML<a name="aws-properties-connect-instancestorageconfig-kinesisstreamconfig-syntax.yaml"></a>
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```
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[StreamArn](#cfn-connect-instancestorageconfig-kinesisstreamconfig-streamarn): String
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```
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## Properties<a name="aws-properties-connect-instancestorageconfig-kinesisstreamconfig-properties"></a>
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`StreamArn` <a name="cfn-connect-instancestorageconfig-kinesisstreamconfig-streamarn"></a>
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The Amazon Resource Name \(ARN\) of the data stream\.
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*Required*: Yes
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*Type*: String
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)

‎doc_source/aws-properties-connect-instancestorageconfig-kinesisvideostreamconfig.md

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# AWS::Connect::InstanceStorageConfig KinesisVideoStreamConfig<a name="aws-properties-connect-instancestorageconfig-kinesisvideostreamconfig"></a>
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Configuration information of a Kinesis video stream\.
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## Syntax<a name="aws-properties-connect-instancestorageconfig-kinesisvideostreamconfig-syntax"></a>
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To declare this entity in your AWS CloudFormation template, use the following syntax:
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### JSON<a name="aws-properties-connect-instancestorageconfig-kinesisvideostreamconfig-syntax.json"></a>
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```
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{
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"[EncryptionConfig](#cfn-connect-instancestorageconfig-kinesisvideostreamconfig-encryptionconfig)" : EncryptionConfig,
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"[Prefix](#cfn-connect-instancestorageconfig-kinesisvideostreamconfig-prefix)" : String,
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"[RetentionPeriodHours](#cfn-connect-instancestorageconfig-kinesisvideostreamconfig-retentionperiodhours)" : Double
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}
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```
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### YAML<a name="aws-properties-connect-instancestorageconfig-kinesisvideostreamconfig-syntax.yaml"></a>
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```
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[EncryptionConfig](#cfn-connect-instancestorageconfig-kinesisvideostreamconfig-encryptionconfig):
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EncryptionConfig
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[Prefix](#cfn-connect-instancestorageconfig-kinesisvideostreamconfig-prefix): String
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[RetentionPeriodHours](#cfn-connect-instancestorageconfig-kinesisvideostreamconfig-retentionperiodhours): Double
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```
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## Properties<a name="aws-properties-connect-instancestorageconfig-kinesisvideostreamconfig-properties"></a>
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`EncryptionConfig` <a name="cfn-connect-instancestorageconfig-kinesisvideostreamconfig-encryptionconfig"></a>
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The encryption configuration\.
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*Required*: No
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*Type*: [EncryptionConfig](aws-properties-connect-instancestorageconfig-encryptionconfig.md)
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`Prefix` <a name="cfn-connect-instancestorageconfig-kinesisvideostreamconfig-prefix"></a>
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The prefix of the video stream\.
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*Required*: Yes
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*Type*: String
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*Minimum*: `1`
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*Maximum*: `128`
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`RetentionPeriodHours` <a name="cfn-connect-instancestorageconfig-kinesisvideostreamconfig-retentionperiodhours"></a>
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The number of hours data is retained in the stream\. Kinesis Video Streams retains the data in a data store that is associated with the stream\.
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The default value is 0, indicating that the stream does not persist data\.
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*Required*: Yes
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*Type*: Double
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*Minimum*: `0`
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*Maximum*: `87600`
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)

‎doc_source/aws-properties-connect-instancestorageconfig-s3config.md

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# AWS::Connect::InstanceStorageConfig S3Config<a name="aws-properties-connect-instancestorageconfig-s3config"></a>
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Information about the Amazon Simple Storage Service \(Amazon S3\) storage type\.
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## Syntax<a name="aws-properties-connect-instancestorageconfig-s3config-syntax"></a>
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To declare this entity in your AWS CloudFormation template, use the following syntax:
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### JSON<a name="aws-properties-connect-instancestorageconfig-s3config-syntax.json"></a>
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```
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{
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"[BucketName](#cfn-connect-instancestorageconfig-s3config-bucketname)" : String,
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"[BucketPrefix](#cfn-connect-instancestorageconfig-s3config-bucketprefix)" : String,
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"[EncryptionConfig](#cfn-connect-instancestorageconfig-s3config-encryptionconfig)" : EncryptionConfig
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}
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```
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### YAML<a name="aws-properties-connect-instancestorageconfig-s3config-syntax.yaml"></a>
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```
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[BucketName](#cfn-connect-instancestorageconfig-s3config-bucketname): String
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[BucketPrefix](#cfn-connect-instancestorageconfig-s3config-bucketprefix): String
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[EncryptionConfig](#cfn-connect-instancestorageconfig-s3config-encryptionconfig):
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EncryptionConfig
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```
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## Properties<a name="aws-properties-connect-instancestorageconfig-s3config-properties"></a>
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`BucketName` <a name="cfn-connect-instancestorageconfig-s3config-bucketname"></a>
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The S3 bucket name\.
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*Required*: Yes
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*Type*: String
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*Minimum*: `1`
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*Maximum*: `128`
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`BucketPrefix` <a name="cfn-connect-instancestorageconfig-s3config-bucketprefix"></a>
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The S3 bucket prefix\.
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*Required*: Yes
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*Type*: String
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*Minimum*: `1`
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*Maximum*: `128`
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`EncryptionConfig` <a name="cfn-connect-instancestorageconfig-s3config-encryptionconfig"></a>
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The Amazon S3 encryption configuration\.
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*Required*: No
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*Type*: [EncryptionConfig](aws-properties-connect-instancestorageconfig-encryptionconfig.md)
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)

‎doc_source/aws-properties-connect-quickconnect-phonenumberquickconnectconfig.md

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The phone number in E\.164 format\.
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*Required*: Yes
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*Type*: String
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*Pattern*: `\\+[1-9]\\d{1,14}$`
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)

‎doc_source/aws-properties-connect-quickconnect-queuequickconnectconfig.md

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# AWS::Connect::QuickConnect QueueQuickConnectConfig<a name="aws-properties-connect-quickconnect-queuequickconnectconfig"></a>
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Contains information about a queue for a quick connect\. The contact flow must be of type Transfer to Queue\.
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Contains information about a queue for a quick connect\. The flow must be of type Transfer to Queue\.
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## Syntax<a name="aws-properties-connect-quickconnect-queuequickconnectconfig-syntax"></a>
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## Properties<a name="aws-properties-connect-quickconnect-queuequickconnectconfig-properties"></a>
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`ContactFlowArn` <a name="cfn-connect-quickconnect-queuequickconnectconfig-contactflowarn"></a>
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The Amazon Resource Name \(ARN\) of the contact flow\.
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The Amazon Resource Name \(ARN\) of the flow\.
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*Required*: Yes
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*Type*: String
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*Maximum*: `500`

‎doc_source/aws-properties-connect-quickconnect-userquickconnectconfig.md

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## Properties<a name="aws-properties-connect-quickconnect-userquickconnectconfig-properties"></a>
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`ContactFlowArn` <a name="cfn-connect-quickconnect-userquickconnectconfig-contactflowarn"></a>
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The Amazon Resource Name \(ARN\) of the flow\.
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*Required*: Yes
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*Type*: String
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*Maximum*: `500`

‎doc_source/aws-properties-connect-rule-actions.md

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# AWS::Connect::Rule Actions<a name="aws-properties-connect-rule-actions"></a>
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A list of actions to be run when the rule is triggered\.
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## Syntax<a name="aws-properties-connect-rule-actions-syntax"></a>
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To declare this entity in your AWS CloudFormation template, use the following syntax:
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### JSON<a name="aws-properties-connect-rule-actions-syntax.json"></a>
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```
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{
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"[AssignContactCategoryActions](#cfn-connect-rule-actions-assigncontactcategoryactions)" : [ Json, ... ],
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"[EventBridgeActions](#cfn-connect-rule-actions-eventbridgeactions)" : [ EventBridgeAction, ... ],
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"[SendNotificationActions](#cfn-connect-rule-actions-sendnotificationactions)" : [ SendNotificationAction, ... ],
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"[TaskActions](#cfn-connect-rule-actions-taskactions)" : [ TaskAction, ... ]
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}
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```
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### YAML<a name="aws-properties-connect-rule-actions-syntax.yaml"></a>
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```
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[AssignContactCategoryActions](#cfn-connect-rule-actions-assigncontactcategoryactions):
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- Json
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[EventBridgeActions](#cfn-connect-rule-actions-eventbridgeactions):
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- EventBridgeAction
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[SendNotificationActions](#cfn-connect-rule-actions-sendnotificationactions):
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- SendNotificationAction
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[TaskActions](#cfn-connect-rule-actions-taskactions):
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- TaskAction
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```
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## Properties<a name="aws-properties-connect-rule-actions-properties"></a>
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`AssignContactCategoryActions` <a name="cfn-connect-rule-actions-assigncontactcategoryactions"></a>
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Information about the contact category action\. The syntax can be empty, for example, `{}`\.
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*Required*: No
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*Type*: List of Json
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`EventBridgeActions` <a name="cfn-connect-rule-actions-eventbridgeactions"></a>
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Information about the EventBridge action\.
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*Required*: No
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*Type*: List of [EventBridgeAction](aws-properties-connect-rule-eventbridgeaction.md)
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`SendNotificationActions` <a name="cfn-connect-rule-actions-sendnotificationactions"></a>
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Information about the send notification action\.
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*Required*: No
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*Type*: List of [SendNotificationAction](aws-properties-connect-rule-sendnotificationaction.md)
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)
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`TaskActions` <a name="cfn-connect-rule-actions-taskactions"></a>
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Information about the task action\. This field is required if `TriggerEventSource` is one of the following values: `OnZendeskTicketCreate` \| `OnZendeskTicketStatusUpdate` \| `OnSalesforceCaseCreate`
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*Required*: No
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*Type*: List of [TaskAction](aws-properties-connect-rule-taskaction.md)
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*Update requires*: [No interruption](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/using-cfn-updating-stacks-update-behaviors.html#update-no-interrupt)

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