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feat(client-connect): Adds support for WhatsApp Business messaging, IVR call recording, enabling Contact Lens for existing on-premise contact centers and telephony platforms, and enabling telephony and IVR migration to Amazon Connect independent of their contact center agents.
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‎clients/client-connect/README.md

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@@ -28,7 +28,7 @@ touch with the appropriate agents.</p>
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are also limits to the number of requests that you can make per second. For more information, see
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<a href="https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html">Amazon Connect Service Quotas</a> in the <i>Amazon Connect Administrator
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Guide</i>.</p>
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<p>You can connect programmatically to an Amazon Web Services service by using an endpoint. For
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<p>You can use an endpoint to connect programmatically to an Amazon Web Services service. For
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a list of Amazon Connect endpoints, see <a href="https://docs.aws.amazon.com/general/latest/gr/connect_region.html">Amazon Connect Endpoints</a>.</p>
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## Installing

‎clients/client-connect/src/Connect.ts

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@@ -5859,7 +5859,7 @@ export interface Connect {
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* are also limits to the number of requests that you can make per second. For more information, see
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* <a href="https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html">Amazon Connect Service Quotas</a> in the <i>Amazon Connect Administrator
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* Guide</i>.</p>
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* <p>You can connect programmatically to an Amazon Web Services service by using an endpoint. For
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* <p>You can use an endpoint to connect programmatically to an Amazon Web Services service. For
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* a list of Amazon Connect endpoints, see <a href="https://docs.aws.amazon.com/general/latest/gr/connect_region.html">Amazon Connect Endpoints</a>.</p>
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* @public
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*/

‎clients/client-connect/src/ConnectClient.ts

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* are also limits to the number of requests that you can make per second. For more information, see
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* <a href="https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html">Amazon Connect Service Quotas</a> in the <i>Amazon Connect Administrator
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* Guide</i>.</p>
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* <p>You can connect programmatically to an Amazon Web Services service by using an endpoint. For
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* <p>You can use an endpoint to connect programmatically to an Amazon Web Services service. For
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* a list of Amazon Connect endpoints, see <a href="https://docs.aws.amazon.com/general/latest/gr/connect_region.html">Amazon Connect Endpoints</a>.</p>
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* @public
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*/

‎clients/client-connect/src/commands/AssociateFlowCommand.ts

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@@ -39,7 +39,7 @@ export interface AssociateFlowCommandOutput extends AssociateFlowResponse, __Met
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* InstanceId: "STRING_VALUE", // required
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* ResourceId: "STRING_VALUE", // required
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* FlowId: "STRING_VALUE", // required
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* ResourceType: "SMS_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL", // required
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* ResourceType: "SMS_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL" || "ANALYTICS_CONNECTOR" || "WHATSAPP_MESSAGING_PHONE_NUMBER", // required
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* };
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* const command = new AssociateFlowCommand(input);
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* const response = await client.send(command);

‎clients/client-connect/src/commands/BatchGetFlowAssociationCommand.ts

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@@ -40,7 +40,7 @@ export interface BatchGetFlowAssociationCommandOutput extends BatchGetFlowAssoci
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* ResourceIds: [ // resourceArnListMaxLimit100 // required
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* "STRING_VALUE",
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* ],
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* ResourceType: "VOICE_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL",
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* ResourceType: "WHATSAPP_MESSAGING_PHONE_NUMBER" || "VOICE_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL" || "ANALYTICS_CONNECTOR",
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* };
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* const command = new BatchGetFlowAssociationCommand(input);
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* const response = await client.send(command);
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* // { // FlowAssociationSummary
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* // ResourceId: "STRING_VALUE",
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* // FlowId: "STRING_VALUE",
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* // ResourceType: "VOICE_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL",
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* // ResourceType: "WHATSAPP_MESSAGING_PHONE_NUMBER" || "VOICE_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL" || "ANALYTICS_CONNECTOR",
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* // },
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* // ],
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* // };

‎clients/client-connect/src/commands/CreateIntegrationAssociationCommand.ts

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* const client = new ConnectClient(config);
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* const input = { // CreateIntegrationAssociationRequest
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* InstanceId: "STRING_VALUE", // required
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* IntegrationType: "EVENT" || "VOICE_ID" || "PINPOINT_APP" || "WISDOM_ASSISTANT" || "WISDOM_KNOWLEDGE_BASE" || "WISDOM_QUICK_RESPONSES" || "Q_MESSAGE_TEMPLATES" || "CASES_DOMAIN" || "APPLICATION" || "FILE_SCANNER" || "SES_IDENTITY", // required
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* IntegrationType: "EVENT" || "VOICE_ID" || "PINPOINT_APP" || "WISDOM_ASSISTANT" || "WISDOM_KNOWLEDGE_BASE" || "WISDOM_QUICK_RESPONSES" || "Q_MESSAGE_TEMPLATES" || "CASES_DOMAIN" || "APPLICATION" || "FILE_SCANNER" || "SES_IDENTITY" || "ANALYTICS_CONNECTOR" || "CALL_TRANSFER_CONNECTOR", // required
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* IntegrationArn: "STRING_VALUE", // required
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* SourceApplicationUrl: "STRING_VALUE",
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* SourceApplicationName: "STRING_VALUE",

‎clients/client-connect/src/commands/DescribePhoneNumberCommand.ts

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* and you are calling this API in the alternate Amazon Web Services Region associated with the
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* traffic distribution group, you must provide a full phone number ARN. If a UUID is provided
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* in
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* this scenario, you will receive a
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* this scenario, you receive a
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* <code>ResourceNotFoundException</code>.</p>
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* </important>
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* @example

‎clients/client-connect/src/commands/DisassociateFlowCommand.ts

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* const input = { // DisassociateFlowRequest
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* InstanceId: "STRING_VALUE", // required
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* ResourceId: "STRING_VALUE", // required
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* ResourceType: "SMS_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL", // required
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* ResourceType: "SMS_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL" || "ANALYTICS_CONNECTOR" || "WHATSAPP_MESSAGING_PHONE_NUMBER", // required
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* };
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* const command = new DisassociateFlowCommand(input);
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* const response = await client.send(command);

‎clients/client-connect/src/commands/GetFlowAssociationCommand.ts

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* const input = { // GetFlowAssociationRequest
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* InstanceId: "STRING_VALUE", // required
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* ResourceId: "STRING_VALUE", // required
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* ResourceType: "SMS_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL", // required
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* ResourceType: "SMS_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL" || "ANALYTICS_CONNECTOR" || "WHATSAPP_MESSAGING_PHONE_NUMBER", // required
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* };
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* const command = new GetFlowAssociationCommand(input);
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* const response = await client.send(command);
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* // { // GetFlowAssociationResponse
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* // ResourceId: "STRING_VALUE",
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* // FlowId: "STRING_VALUE",
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* // ResourceType: "SMS_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL",
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* // ResourceType: "SMS_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL" || "ANALYTICS_CONNECTOR" || "WHATSAPP_MESSAGING_PHONE_NUMBER",
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* // };
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*
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* ```

‎clients/client-connect/src/commands/ImportPhoneNumberCommand.ts

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export interface ImportPhoneNumberCommandOutput extends ImportPhoneNumberResponse, __MetadataBearer {}
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/**
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* <p>Imports a claimed phone number from an external service, such as Amazon Pinpoint, into an
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* <p>Imports a claimed phone number from an external service, such as Amazon Web Services End User Messaging, into an
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* Amazon Connect instance. You can call this API only in the same Amazon Web Services Region
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* where the Amazon Connect instance was created.</p>
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* <important>

‎clients/client-connect/src/commands/ListFlowAssociationsCommand.ts

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* const client = new ConnectClient(config);
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* const input = { // ListFlowAssociationsRequest
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* InstanceId: "STRING_VALUE", // required
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* ResourceType: "VOICE_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL",
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* ResourceType: "WHATSAPP_MESSAGING_PHONE_NUMBER" || "VOICE_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL" || "ANALYTICS_CONNECTOR",
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* NextToken: "STRING_VALUE",
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* MaxResults: Number("int"),
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* };
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* // { // FlowAssociationSummary
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* // ResourceId: "STRING_VALUE",
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* // FlowId: "STRING_VALUE",
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* // ResourceType: "VOICE_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL",
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* // ResourceType: "WHATSAPP_MESSAGING_PHONE_NUMBER" || "VOICE_PHONE_NUMBER" || "INBOUND_EMAIL" || "OUTBOUND_EMAIL" || "ANALYTICS_CONNECTOR",
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* // },
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* // ],
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* // NextToken: "STRING_VALUE",

‎clients/client-connect/src/commands/ListIntegrationAssociationsCommand.ts

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* const client = new ConnectClient(config);
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* const input = { // ListIntegrationAssociationsRequest
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* InstanceId: "STRING_VALUE", // required
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* IntegrationType: "EVENT" || "VOICE_ID" || "PINPOINT_APP" || "WISDOM_ASSISTANT" || "WISDOM_KNOWLEDGE_BASE" || "WISDOM_QUICK_RESPONSES" || "Q_MESSAGE_TEMPLATES" || "CASES_DOMAIN" || "APPLICATION" || "FILE_SCANNER" || "SES_IDENTITY",
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* IntegrationType: "EVENT" || "VOICE_ID" || "PINPOINT_APP" || "WISDOM_ASSISTANT" || "WISDOM_KNOWLEDGE_BASE" || "WISDOM_QUICK_RESPONSES" || "Q_MESSAGE_TEMPLATES" || "CASES_DOMAIN" || "APPLICATION" || "FILE_SCANNER" || "SES_IDENTITY" || "ANALYTICS_CONNECTOR" || "CALL_TRANSFER_CONNECTOR",
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* NextToken: "STRING_VALUE",
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* MaxResults: Number("int"),
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* IntegrationArn: "STRING_VALUE",
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* // IntegrationAssociationId: "STRING_VALUE",
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* // IntegrationAssociationArn: "STRING_VALUE",
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* // InstanceId: "STRING_VALUE",
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* // IntegrationType: "EVENT" || "VOICE_ID" || "PINPOINT_APP" || "WISDOM_ASSISTANT" || "WISDOM_KNOWLEDGE_BASE" || "WISDOM_QUICK_RESPONSES" || "Q_MESSAGE_TEMPLATES" || "CASES_DOMAIN" || "APPLICATION" || "FILE_SCANNER" || "SES_IDENTITY",
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* // IntegrationType: "EVENT" || "VOICE_ID" || "PINPOINT_APP" || "WISDOM_ASSISTANT" || "WISDOM_KNOWLEDGE_BASE" || "WISDOM_QUICK_RESPONSES" || "Q_MESSAGE_TEMPLATES" || "CASES_DOMAIN" || "APPLICATION" || "FILE_SCANNER" || "SES_IDENTITY" || "ANALYTICS_CONNECTOR" || "CALL_TRANSFER_CONNECTOR",
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* // IntegrationArn: "STRING_VALUE",
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* // SourceApplicationUrl: "STRING_VALUE",
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* // SourceApplicationName: "STRING_VALUE",

‎clients/client-connect/src/commands/ResumeContactRecordingCommand.ts

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* InstanceId: "STRING_VALUE", // required
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* ContactId: "STRING_VALUE", // required
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* InitialContactId: "STRING_VALUE", // required
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* ContactRecordingType: "AGENT" || "IVR" || "SCREEN",
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* };
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* const command = new ResumeContactRecordingCommand(input);
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* const response = await client.send(command);

‎clients/client-connect/src/commands/SendChatIntegrationEventCommand.ts

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* </ul>
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* <p>When a chat integration event is sent with chat identifiers that do not map to an active
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* chat contact, a new chat contact is also created before handling chat action. </p>
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* <p>Access to this API is currently restricted to Amazon Pinpoint for supporting SMS
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* <p>Access to this API is currently restricted to Amazon Web Services End User Messaging for supporting SMS
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* integration. </p>
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* @example
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* Use a bare-bones client and the command you need to make an API call.

‎clients/client-connect/src/commands/StartContactRecordingCommand.ts

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* InitialContactId: "STRING_VALUE", // required
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* VoiceRecordingConfiguration: { // VoiceRecordingConfiguration
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* VoiceRecordingTrack: "FROM_AGENT" || "TO_AGENT" || "ALL",
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* IvrRecordingTrack: "ALL",
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* },
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* };
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* const command = new StartContactRecordingCommand(input);

‎clients/client-connect/src/commands/StartOutboundChatContactCommand.ts

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/**
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* <p>Initiates a new outbound SMS contact to a customer. Response of this API provides the
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* ContactId of the outbound SMS contact created.</p>
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* <code>ContactId</code> of the outbound SMS contact created.</p>
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* <p>
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* <b>SourceEndpoint</b> only supports Endpoints with
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* <code>CONNECT_PHONENUMBER_ARN</code> as Type and <b>DestinationEndpoint</b> only supports Endpoints with <code>TELEPHONE_NUMBER</code> as
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* Type. <b>ContactFlowId</b> initiates the flow to manage the new SMS
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* contact created.</p>
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* <p>This API can be used to initiate outbound SMS contacts for an agent or it can also deflect
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* <p>This API can be used to initiate outbound SMS contacts for an agent, or it can also deflect
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* an ongoing contact to an outbound SMS contact by using the <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_StartOutboundChatContact.html">StartOutboundChatContact</a> Flow Action.</p>
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* <p>For more information about using SMS in Amazon Connect, see the following topics in the
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* <i>Amazon Connect Administrator Guide</i>:</p>

‎clients/client-connect/src/commands/StopContactRecordingCommand.ts

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* InstanceId: "STRING_VALUE", // required
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* ContactId: "STRING_VALUE", // required
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* InitialContactId: "STRING_VALUE", // required
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* ContactRecordingType: "AGENT" || "IVR" || "SCREEN",
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* };
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* const command = new StopContactRecordingCommand(input);
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* const response = await client.send(command);

‎clients/client-connect/src/commands/SuspendContactRecordingCommand.ts

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* InstanceId: "STRING_VALUE", // required
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* ContactId: "STRING_VALUE", // required
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* InitialContactId: "STRING_VALUE", // required
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* ContactRecordingType: "AGENT" || "IVR" || "SCREEN",
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* };
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* const command = new SuspendContactRecordingCommand(input);
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* const response = await client.send(command);

‎clients/client-connect/src/commands/UpdateContactCommand.ts

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* ValueInteger: Number("int"),
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* },
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* },
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* QueueInfo: { // QueueInfoInput
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* Id: "STRING_VALUE",
76+
* },
77+
* UserInfo: { // UserInfo
78+
* UserId: "STRING_VALUE",
79+
* },
80+
* CustomerEndpoint: { // Endpoint
81+
* Type: "TELEPHONE_NUMBER" || "VOIP" || "CONTACT_FLOW" || "CONNECT_PHONENUMBER_ARN" || "EMAIL_ADDRESS",
82+
* Address: "STRING_VALUE",
83+
* },
84+
* SystemEndpoint: {
85+
* Type: "TELEPHONE_NUMBER" || "VOIP" || "CONTACT_FLOW" || "CONNECT_PHONENUMBER_ARN" || "EMAIL_ADDRESS",
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* Address: "STRING_VALUE",
87+
* },
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* };
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* const command = new UpdateContactCommand(input);
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* const response = await client.send(command);
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* @see {@link UpdateContactCommandOutput} for command's `response` shape.
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* @see {@link ConnectClientResolvedConfig | config} for ConnectClient's `config` shape.
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*
101+
* @throws {@link AccessDeniedException} (client fault)
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* <p>You do not have sufficient permissions to perform this action.</p>
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*
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* @throws {@link ConflictException} (client fault)
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* <p>Operation cannot be performed at this time as there is a conflict with another operation or
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* contact state.</p>
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*
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* @throws {@link InternalServiceException} (server fault)
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* <p>Request processing failed because of an error or failure with the service.</p>
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*

‎clients/client-connect/src/index.ts

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* are also limits to the number of requests that you can make per second. For more information, see
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* <a href="https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html">Amazon Connect Service Quotas</a> in the <i>Amazon Connect Administrator
2525
* Guide</i>.</p>
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* <p>You can connect programmatically to an Amazon Web Services service by using an endpoint. For
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* <p>You can use an endpoint to connect programmatically to an Amazon Web Services service. For
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* a list of Amazon Connect endpoints, see <a href="https://docs.aws.amazon.com/general/latest/gr/connect_region.html">Amazon Connect Endpoints</a>.</p>
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*
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* @packageDocumentation

‎clients/client-connect/src/models/models_0.ts

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* @enum
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*/
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export const FlowAssociationResourceType = {
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ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR",
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INBOUND_EMAIL: "INBOUND_EMAIL",
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OUTBOUND_EMAIL: "OUTBOUND_EMAIL",
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SMS_PHONE_NUMBER: "SMS_PHONE_NUMBER",
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WHATSAPP_MESSAGING_PHONE_NUMBER: "WHATSAPP_MESSAGING_PHONE_NUMBER",
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} as const;
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/**
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/**
14491451
* <p>The identifier of the resource.</p>
1452+
* <ul>
1453+
* <li>
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* <p>Amazon Web Services End User Messaging SMS phone number ARN when using <code>SMS_PHONE_NUMBER</code>
1455+
* </p>
1456+
* </li>
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* <li>
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* <p>Amazon Web Services End User Messaging Social phone number ARN when using <code>WHATSAPP_MESSAGING_PHONE_NUMBER</code>
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* </p>
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* </li>
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* </ul>
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* @public
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*/
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ResourceId: string | undefined;
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* @enum
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*/
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export const ListFlowAssociationResourceType = {
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ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR",
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INBOUND_EMAIL: "INBOUND_EMAIL",
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OUTBOUND_EMAIL: "OUTBOUND_EMAIL",
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VOICE_PHONE_NUMBER: "VOICE_PHONE_NUMBER",
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WHATSAPP_MESSAGING_PHONE_NUMBER: "WHATSAPP_MESSAGING_PHONE_NUMBER",
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} as const;
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/**
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23722386
/**
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* <p>A list of resource identifiers to retrieve flow associations.</p>
2388+
* <ul>
2389+
* <li>
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* <p>Amazon Web Services End User Messaging SMS phone number ARN when using <code>SMS_PHONE_NUMBER</code>
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* </p>
2392+
* </li>
2393+
* <li>
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* <p>Amazon Web Services End User Messaging Social phone number ARN when using <code>WHATSAPP_MESSAGING_PHONE_NUMBER</code>
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* </p>
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* </li>
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* </ul>
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* @public
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*/
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ResourceIds: string[] | undefined;
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* @enum
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*/
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export const IntegrationType = {
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ANALYTICS_CONNECTOR: "ANALYTICS_CONNECTOR",
40334058
APPLICATION: "APPLICATION",
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CALL_TRANSFER_CONNECTOR: "CALL_TRANSFER_CONNECTOR",
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CASES_DOMAIN: "CASES_DOMAIN",
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EVENT: "EVENT",
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FILE_SCANNER: "FILE_SCANNER",
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/**
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* <p>The Amazon Resource Name (ARN) of the integration.</p>
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* <note>
4085-
* <p>When integrating with Amazon Pinpoint, the Amazon Connect and Amazon Pinpoint
4111+
* <p>When integrating with Amazon Web Services End User Messaging, the Amazon Connect and Amazon Web Services End User Messaging
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* instances must be in the same account.</p>
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* </note>
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* @public

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