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* <p>A structure that defines agent hierarchy group levels which can be used to filter search results. Important: Agent hierarchy group level information in search result is a snapshot, it does not represent current agent hierarchy who handled the contact.</p>
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* <p>A structure that defines search criteria for contacts using agent hierarchy group levels.
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* For more information about agent hierarchies, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/agent-hierarchy.html">Set Up Agent Hierarchies</a> in the
* <p>The match type of multiple searchable contact attributes criteria.</p>
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* <p>The match type combining search criteria using multiple searchable contact
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* attributes.</p>
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*/
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MatchType?: SearchContactsMatchType;
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}
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/**
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* @public
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* <p>A structure of search criteria to be used to return contacts</p>
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* <p>A structure of search criteria to be used to return contacts.</p>
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*/
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exportinterfaceSearchCriteria{
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/**
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* @public
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* <p>The array of agent ids</p>
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* <p>The identifiers of agents who handled the contacts.</p>
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*/
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AgentIds?: string[];
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/**
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* @public
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* <p>The agent hierarchy groups</p>
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* <p>The agent hierarchy groups of the agent at the time of handling the contact.</p>
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*/
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AgentHierarchyGroups?: AgentHierarchyGroups;
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/**
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* @public
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* <p>The array of channels</p>
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* <p>The list of channels associated with contacts.</p>
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*/
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Channels?: Channel[];
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/**
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* @public
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* <p>The ContactAnalysis object used in search criteria</p>
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* <p>Search criteria based on analysis outputs from Amazon Connect Contact Lens.</p>
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*/
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ContactAnalysis?: ContactAnalysis;
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/**
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* @public
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* <p>The array of initiaton methods</p>
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* <p>The list of initiation methods associated with contacts.</p>
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*/
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InitiationMethods?: ContactInitiationMethod[];
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/**
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* @public
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* <p>The array of queue ids.</p>
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* <p>The list of queue IDs associated with contacts.</p>
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*/
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QueueIds?: string[];
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/**
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* @public
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* <p>The SearchableContactAttributes object used in search criteria</p>
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* <p>The search criteria based on user-defined contact attributes that have been configured for
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* contact search. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/search-custom-attributes.html">Search by customer contact
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* attributes</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
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* <important>
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* <p>To use <code>SearchableContactAttributes</code> in a search request, the
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* <code>GetContactAttributes</code> action is required to perform an API request. For more
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* information, see <a href="https://docs.aws.amazon.com/service-authorization/latest/reference/list_amazonconnect.html#amazonconnect-actions-as-permissions">https://docs.aws.amazon.com/service-authorization/latest/reference/list_amazonconnect.html#amazonconnect-actions-as-permissions</a>Actions defined by Amazon Connect.</p>
* <p>The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.</p>
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* <p>The token for the next set of results. Use the value returned in the previous response in
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* the next request to retrieve the next set of results.</p>
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*/
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NextToken?: string;
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/**
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* @public
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* <p>Specifies a field to sort by and a sort order</p>
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* <p>Specifies a field to sort by and a sort order.</p>
* <p>The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND, this is when the agent started dialing the external participant. For MONITOR, this is when the supervisor started listening to a contact.</p>
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* <p>The date and time this contact was initiated, in UTC time. For <code>INBOUND</code>, this is
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* when the contact arrived. For <code>OUTBOUND</code>, this is when the agent began dialing. For
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* <code>CALLBACK</code>, this is when the callback contact was created. For <code>TRANSFER</code>
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* and <code>QUEUE_TRANSFER</code>, this is when the transfer was initiated. For API, this is when
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* the request arrived. For <code>EXTERNAL_OUTBOUND</code>, this is when the agent started dialing
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* the external participant. For <code>MONITOR</code>, this is when the supervisor started listening
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